Herson's Kia
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Sales: 301-340-3100 Service: 833-211-1281 Parts: 833-211-1282 15531 Frederick Rd. Rockville, MD 20855
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Sales: 301-340-3100
Service: 833-211-1281
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Testimonials

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Justin Anthony
Full Star Full Star Full Star Full Star Full Star
3-13-2020
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B. Bridges
Full Star Full Star Full Star Full Star Full Star
3-11-2020
B. Bridges

I bought a slightly used Tesla from Herson’s and even though it wasn’t a car they specialize in—someone had used it as a trade in—they treated me and the car with the utmost respect. They were upfront about their knowledge of the car but they did everything they could to learn about it quickly. Edgar was the great salesperson who helped me, but Kevin Murphy was far and away, the best person I’ve ever dealt with in my 30 years of buying and leasing cars! He made sure the process was centered around me and not the dealership, was incredibly responsive, and was overwhelmingly responsible about a repair that needed to be done to one of the tires. Kevin should give lessons to general managers at car dealerships across the country! His professionalism and customer-focused approach makes me want to recommend anyone I know looking for a new car to Herson’s Kia. Leaders establish an organization’s culture and its clear that the service orientation at Herson’s is influenced by Kevin. I’d recommend them over and over again to anyone looking to buy a car!

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Jared Williams
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Jared Williams

Purchased a new KIA from Herson's on March 7th. Luis was the sales rep who walked me through the process. He was courteous, professional, and didn't put any pressure on me to buy something I wasn't interested in. I would recommend Herson's and Luis to anyone interested in looking for a KIA for their next cat.

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Kathleen Grudzien
Full Star Full Star Full Star Full Star Full Star
3-7-2020
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Brady McKinney
Full Star Full Star Full Star Full Star Full Star
3-6-2020
Brady McKinney

Aaron was great as were the rest of the people there and the dealership was very nice inside. They accommodated me very well and the process was quick and easy.

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Steve Lightman
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Steve Lightman

Ralph was great! He was very friendly and took the time to show me every detail of the car I bought. He walked me through everything and followed up with me a few days after to make sure everything was working as I hoped. I reached out after asking a question and he got back to me within 24 hours. If you go to Herson's, definitely ask for Ralph.

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Jim Wilson
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Jim Wilson

Dealing with Edgar Fuentes was a pleasure. I went to Herson’s to look at a specific car I had seen on line. Edgar was able to answer all of my questions and pointed out main features of the car. I felt no pressure to buy and was not hurried. Representatives who processed the purchase were pleasant and easy to deal with. I recommend Herson’s

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vanessa font
Full Star Full Star Full Star Full Star Full Star
3-4-2020
vanessa font

Had a great experience purchasing my new vehicle from Herson’s Kia, the nice gentleman Aaron Little was very professional, he answered all my questions the finance department was very helpful as well they worked with my credit they did not give up on me, I truly will consider all my family and friends to purchase a vehicle here.

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Angel Brown
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Angel Brown

Polite, quick and efficient. Comfortable waiting room. Great Music. I was in and out in 1 hour!

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Immar Quintanilla
Full Star Full Star Full Star Full Star Full Star
2-26-2020
Immar Quintanilla

I'm very happy with the service, Luis took me through the car buying process step by step to choosing the right features for my needs. He was patient and thorough, the team did all they can to get my finance approved and I am happy with my purchase.

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Nunya Beeznis Turner
Full Star Full Star Full Star Full Star Full Star
2-25-2020
Nunya Beeznis Turner

LOVE the Service Team at Herson's!!!

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Cathy R.
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Cathy R.

Just purchased a Kia Telluride at Herson's Kia. We all know purchasing a car is stressful. However, at Herson's Kia, they made the process painless and were terrific. Everyone was helpful and friendly. Aaron Little, our sales rep, was a product knowledgeable, polite and helpful. New vehicles have a great deal of new technology and Aaron's patience was reassuring. Aaron worked with us so that we had an understanding of how the new vehicle technology works. Kevin, the sales manager, was helpful and provided background information regarding the new model,Telluride. Kevin has a straight forward approach which I appreciated. I would recommend Herson's Kia and Honda to my family and friends.

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Elizabeth Wainwright
Full Star Full Star Full Star Full Star Full Star
2-23-2020
Elizabeth Wainwright

Louis was diplomatic, professional, knowledgeable, easy going and listened to what was said and what was not said - a gifted salesman. If I ran Hersons I’d make him manager!

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Junior Ramos
Full Star Full Star Full Star Full Star Full Star
2-20-2020
Junior Ramos

Best custumer service I've experience when purchasing a car, they did their best to help me out getting my next vehicle.

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Dennis Johnston
Full Star Full Star Full Star Full Star Full Star
2-17-2020
Dennis Johnston

Edgar was fantastic, patient and went above and beyond. I would recommend Herson, specificaly Herson's Kia to anyone looking for great friendly customer service. Who was fair and will go out of their way to meet your needs.

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Craig skyy Dove
Full Star Full Star Full Star Full Star Empty Star
2-16-2020
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Joey Cruz
Full Star Full Star Full Star Full Star Full Star
2-14-2020
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Matt L.
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Matt L.

Had an amazing experience at the Hersons Kia dealership. From walking in and getting greeted right away to walking out with the keys the overall kindness and professionalism from the staff was exceptional. I highly recommend this dealership to anyone in the area looking for a sweet ride.

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lou haug
Full Star Full Star Full Star Full Star Empty Star
2-7-2020
lou haug

GOOD SERVICE NICE PEOPLE

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Sanaz Geramifar
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Sanaz Geramifar

I just bought my dream car w the help of Luis at Hersons Kia and I couldn’t be happier!!!!

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Jorge Polá
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Jorge Polá

Luis and Jazz were great. Initially the car wasn't ready when I arrived to test drive it but it was just getting a paint touch up. When I returned two days later after the manager and Luis called me to let me know that the car was ready I was pleased to find a very clean car. Luis communicated really well and the transaction went smoothly. Jazz the manager, was very helpful, too. Overall a great experience and great car.

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ari b
Full Star Full Star Full Star Full Star Empty Star
1-31-2020
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John A
Full Star Full Star Full Star Full Star Full Star
1-21-2020
John A

Herson’s made what I expected to be a stressful and unpleasant experience into a positive one. Between repairing the scratch marks on the car I ended up buying, obtaining a great finance rate for me, and car delivery, I couldn’t have asked for better service. Props to Salesman Luis and Sales Manager Kevin. You're a great team.

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Tim Kelly
Full Star Full Star Full Star Empty Star Empty Star
1-21-2020
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Matt m
Full Star Full Star Full Star Full Star Full Star
1-21-2020
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Thomas Stahl
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Thomas Stahl

This is my third leased car with Herson's KIA, and they couldn't have made it any easier for me. specifically Mr. Kenneth Mitchell has helped me with all 3, and he is absolutely superb. Very likely I'll be leasing again from them in the future, and would recommend them to anyone.

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Elkana Bar-Eitan
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Elkana Bar-Eitan

Great value for your money and amazing customer service.

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Greg Blake
Full Star Full Star Full Star Full Star Full Star
12-23-2019
Greg Blake

Just bought a 2016 Honda Odyssey a few weeks ago. We started our buying experience online and then ended up in the dealership the day we purchased. Our experience with the dealership, specifically the GM Kevin went as smooth as one could hope for. The day we went in to see the minivan for the first time was the day we made the purchase. Kevin was knowledgeable and very easy to work with. Highly suggest going here to purchase your next vehicle!

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Aditya Bhatnagar
Full Star Full Star Full Star Full Star Full Star
12-18-2019
Aditya Bhatnagar

A smooth, trouble-free buying experience. I would happily come back again.

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Vicky Jimenez
Full Star Full Star Full Star Full Star Full Star
12-17-2019
Vicky Jimenez

Herson’s Honda/Kia in Rockville, MD was recommended to me under the Costco Auto Program. Even though it was located an hour away from my house, I was glad I went to Herson’s Honda/Kia. The atmosphere was pleasant and relaxing. AJ Rapales, the sales consultant and Jazz del Santos, the sales manager provided excellent customer service. They answered all my questions in a sincere and transparent manner. I am happy I purchased my Honda car at this dealer. I highly recommend it.

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Erica B.
Full Star Full Star Full Star Full Star Full Star
12-17-2019
Erica B.

This is my third Kia and my second time going to Herson's! They treated me like family And provided the best service and made my trade in experience seamless! Luis was knowledgeable and efficient to work with, everyone I dealt with was a complete pleasure and cannot imagine an easier process! Thank you all so much! I love my KIa!

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Richard Barriga
Full Star Full Star Full Star Full Star Full Star
12-12-2019
Richard Barriga

I recently bought a used vehicle from this dealer and had a great experience. Specifically, Luis and Jazz were very helpful throughout the entire process. They were honest, didn't push me into anything and provided me with a lot of information before my purchase. Recommend this place for anyone looking to buy a vehicle.

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Angela Sum
Full Star Full Star Full Star Full Star Full Star
12-11-2019
Angela Sum

I overall had a great experience with salesman Luis and manager Jazz. They were very professional, honest and helpful, not pushy. The upper management Kevin and owner Garrick were also great. Good sales and good customer service people are good because they always have an attitude to help (not just to make a sale), and all of them have this attitude. I did get a great deal (probably coming in at the right time). I would recommend Luis and this place overall. I had an issue with a follow-up with one of the other managers. He came off more exercising-his-authority than trying to be understanding and helpful, and refused to help. Though it was not his sale/car to follow up, he definitely could have been more considerate and helpful. Upon my complaint the owner reached out to me and Kevin helped resolved and apologized for the incident. So in the end I am giving this 5 stars because I wanted to give that to Luis to begin with and I don't want to take anything away from all the great managers I worked with despite the incident. They are very professional and helpful and this is the kind of dealership I would recommend.

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Bruce Hashim
Full Star Full Star Full Star Full Star Full Star
12-10-2019
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Matt Tietze
Full Star Full Star Full Star Full Star Full Star
12-10-2019
Matt Tietze

Purchased a 2018 Optima and the process couldn't have gone smoother. All of the folks who helped were professional. From a sales perspective, Luis, Jazz and Brian were all great. Danny in finance got all the paperwork done quickly so we could get on the road with our new car. Even gave us a thumbdrive with all the paperwork on it! Great experience overall and I would highly recommend them if you're in the market for a vehicle.

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Banana Jack
Full Star Full Star Full Star Full Star Full Star
12-7-2019
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Tom Filippone
Full Star Full Star Full Star Full Star Empty Star
12-4-2019
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Daniel Goldsamt
Full Star Full Star Full Star Full Star Full Star
11-29-2019
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Mario Duran Cruz
Full Star Full Star Full Star Full Star Empty Star
11-24-2019
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Temiko Risby
Full Star Full Star Full Star Full Star Full Star
11-20-2019
Temiko Risby

Jorge and Percy helped with the purchase of my CR-V. Amazing experience and great service across the board! I'm very please and happy with my decision. My next upgrade will be the Honda Pilot. Percy I will be coming to see you! Thank you again Herson Honda!!!!

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Chelsea Ollivierre
Full Star Full Star Full Star Full Star Full Star
11-20-2019