Herson's Kia
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Sales: 301-340-3100 Service: 833-211-1281 Parts: 833-211-1282 15531 Frederick Rd. Rockville, MD 20855
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Sales: 301-340-3100
Service: 833-211-1281
Parts: 833-211-1282
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SERVICE DEPARTMENT

Our Location

Herson's Kia
15531 Frederick Rd.
Rockville, MD 20855

Service: 833-211-1281
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Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday7:30 am - 4:30 pm
SundayClosed
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safety recall

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Let Us Match Their Coupon

Think you've found a better offer? Bring us any Service Coupon from a competing local Kia Dealership within 25 mile radius... We Can Match It.

Must present competitor coupon at time of write-up. Valid on local Kia dealer coupons only. Not valid with other offers or discounts. Must be valid and unexpired.

Contact Information


Kevin Murphy and Brian Rivas made the entire purchasing process so easy and enjoyable! I was in and out in around an hour and a half. I recently leased my wife a new Telluride 2 months ago from another dealership in the area, and the process was the opposite of what I experienced buying my E-Niro...

- Greg Schwartz, GOOGLE

I had a great experience working with Edgar Fuentes. He was kind and professional and was willing to answer questions and work with me as I purchased my first car. I highly recommend Hersons Kia and ask for Edgar.

- Jennifer DeBalso, GOOGLE

Bought new Kia from here. Amazing service and great experience with my new car.

- priyank shah, GOOGLE

Edgar was great. He took his time to show me all the features the car had to offer and was able to answer all the questions I had.

- Stephanie Plumb, GOOGLE

The car buying experience is often frustrating with deliberately confusing ways of luring the buyer in without telling them what the bottom line is, even when they ask, or in the case of Kia and Hyundai, quoting an MSRP that has the freight and factory add-ons in it (if you look at the sticker),...

- David Stewart, GOOGLE

I came into the dealership to get it in my tires. After getting it filled, the brought it back and I saw nail it the back passenger tire. They took care of it with no issues at no charge. They were extremely friendly and gave no issues. Mark in the service department and the General sales manager...

- KJ, DEALERRATER

In the past 18 months our family has purchased 3 vehicles from Herson"s Kia. Two new Kia Niro PHEVs and one used CRV. Mr. Ken Mitchell has been a courteous and knowledgeable lead with each purchase. Given all the new features of the PHEVs, Mr. Mitchell has been a walking encyclopedia in our...

- J C, GOOGLE

I really didn't like buying cars That changed today My experience was FANTASTIC! They could not have been nicer And they really know their product They answered all of my questions and where not afraid to give opinions when asked

- BRUCE YAFFE, GOOGLE

Great experience at Herson's - had printed financial details agreed upon and needed to wait for the car to come in. Once it came in there were no adjustments or increases to rates. The salesperson (Ralph), Sales Director (Kevin), and Finance Manager (Chris) were all really great to work with. They...

- Thomas Cincotta, GOOGLE

Nice hospitality. I came in ti see a Rav4 and ended up concidering a used CR-V. The staff was over all nice. We ultimatly could not agree on a price so I ended up not taking the car. I worked with Bryan and he called several times to see how my car search was going. Over all polite and while still...

- Yisel Cintora Vega, GOOGLE

Very helpful - pleasant customer service. Still in communication but so far all good.

- Lizzie, CARGURUS

The guy who take care of me was very nice

- Carlos, CARGURUS

Had great experience yesterday at herson Kia thanks to Mr Max Delgado who made possible the deal made was reasonable for both parties I would definitely recommend this dealership

- Alan Araujo, GOOGLE

The picture explains it all we are going to win this Kia!

- Shannon Roundtree, GOOGLE

Mark Griffin from service front office is great and very friendly. Managed to solve the issue efficiently. Thanks!

- Bakhtiyar S. Mammadov, GOOGLE

I had a great experience purchasing my Kia Sportage at Herson's Kia last weekend. I entered the store frustrated from my experiences at other dealerships, and Ralph showed compassion and a diligence to help me find a car I'm going to love, at a price within my budget. As soon as I finished my test...

- David Fenigstein, GOOGLE

I had best car buying experience ever at Herson's Kia. Thanks to Jorge Cuevas and Kevin Murphy. Jorge is very politely, friendly, and humbly help me & my wife for purchasing processing. In addition, he answered all my questions promptly and smoothly did all deal process through email. Jorge is very...

- Seokjoo Kwon, GOOGLE

Very welcoming environment. The usual car buying experience with negotiations but it was pleasant.

- Icelyn S., GOOGLE

Went there for a factory recall. I was told it would be a 1-2 hour process but it went longer, more like 4 hours. I was really hungry & I was approaching hypoglycemia. When the service person told me it would be longer I told him I needed to go eat something bc I was a boderline diabetic. I don't...

- VDivine VDivine, GOOGLE

I have bought two cars prior to Herson's Kia which was not a pleasant experience. I purchased my third car at Herson's Kia and it was a very pleasant experience. They are easy to work with and genuinely good people. I do not believe they are just trying to squeeze the most amount of $ out of you...

- Max Broder, GOOGLE

If you're looking to purchase a Kia, definitely do it at Herson's Kia! My car search started very broad and I was at 7 different dealerships before finally making my purchase at Herson's Kia. Throughout the entire search, Herson's consistently stood out as the best to work with. Every person I...

- Sarah Amron, GOOGLE

Dealer was quick and responsive. Car was clean and ready to drive and the staff were friendly .

- Aruna, CARGURUS

Very clean dealership

- Daniel Abraha, GOOGLE

Great people Sempre FI KIETH

- John Dillon, GOOGLE

Daniel (Danny) was a gracious and knowledgeable sales associate. He was easy to work with and helped to make what is usually a stressful encounter, enjoyable.

- ken weinstein, GOOGLE

Great experience !! Jorge is a great guy to work with.

- John Przygocki, GOOGLE

I had a wonderful experience at Herson’s Kia during my recent purchase of a vehicle. The pricing was very straight forward and my team with Ralph and Luis were excellent at answering all my questions. They made sure to explain everything very clearly so I knew exactly what was included in the...

- Kerrie Love, GOOGLE

I went with my partner earlier this year to lease a vehicle, and returned recently to lease my own vehicle. That I returned should say enough. I will add, though, that as a business that is designed to make money, they do start with price quotes way higher than they need to be. In both situations,...

- David Billotti, GOOGLE
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