Herson's Kia
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Sales: 301-340-3100 Service: 833-211-1281 Parts: 833-211-1282 15531 Frederick Rd. Rockville, MD 20855
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Sales: 301-340-3100
Service: 833-211-1281
Parts: 833-211-1282
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SERVICE DEPARTMENT

Our Location

Herson's Kia
15531 Frederick Rd.
Rockville, MD 20855

Service: 833-211-1281
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Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday7:30 am - 4:30 pm
SundayClosed
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safety recall

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Let Us Match Their Coupon

Found a better offer? Save yourself the trip. We MATCH any local Kia dealership's coupon within 25 miles!

Must present competitor coupon at time of write-up. Valid on local Kia dealer coupons only. Not valid with other offers or discounts. Must be valid and unexpired. Offer expires 1/31/2020

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Special
All Accessories

10% OFF

10% off all accessories from the Parts Department

Coupon not valid with any other offer or advertised special. Must present coupon at time of write up or check in. Coupon does not apply to prior purchases. Only for Kia vehicles. Synthetic oil extra. Some models slightly higher. Coupon Expires: 1/31/2020

Add to Apple Wallet
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Scan the QR Code using a scanner app on your smartphone.

Contact Information


Herson’s made what I expected to be a stressful and unpleasant experience into a positive one. Between repairing the scratch marks on the car I ended up buying, obtaining a great finance rate for me, and car delivery, I couldn’t have asked for better service. Props to Salesman Luis and Sales...

- John A, GOOGLE

This is my third leased car with Herson's KIA, and they couldn't have made it any easier for me. specifically Mr. Kenneth Mitchell has helped me with all 3, and he is absolutely superb. Very likely I'll be leasing again from them in the future, and would recommend them to anyone.

- Thomas Stahl, GOOGLE

Great value for your money and amazing customer service.

- Elkana Bar-Eitan, GOOGLE

Just bought a 2016 Honda Odyssey a few weeks ago. We started our buying experience online and then ended up in the dealership the day we purchased. Our experience with the dealership, specifically the GM Kevin went as smooth as one could hope for. The day we went in to see the minivan for the first...

- Greg Blake, GOOGLE

A smooth, trouble-free buying experience. I would happily come back again.

- Aditya Bhatnagar, GOOGLE

Herson’s Honda/Kia in Rockville, MD was recommended to me under the Costco Auto Program. Even though it was located an hour away from my house, I was glad I went to Herson’s Honda/Kia. The atmosphere was pleasant and relaxing. AJ Rapales, the sales consultant and Jazz del Santos, the sales...

- Vicky Jimenez, GOOGLE

This is my third Kia and my second time going to Herson's! They treated me like family And provided the best service and made my trade in experience seamless! Luis was knowledgeable and efficient to work with, everyone I dealt with was a complete pleasure and cannot imagine an easier process! Thank...

- Erica B., YELP

I recently bought a used vehicle from this dealer and had a great experience. Specifically, Luis and Jazz were very helpful throughout the entire process. They were honest, didn't push me into anything and provided me with a lot of information before my purchase. Recommend this place for anyone...

- Richard Barriga, GOOGLE

I overall had a great experience with salesman Luis and manager Jazz. They were very professional, honest and helpful, not pushy. The upper management Kevin and owner Garrick were also great. Good sales and good customer service people are good because they always have an attitude to help (not just...

- Angela Sum, GOOGLE

Purchased a 2018 Optima and the process couldn't have gone smoother. All of the folks who helped were professional. From a sales perspective, Luis, Jazz and Brian were all great. Danny in finance got all the paperwork done quickly so we could get on the road with our new car. Even gave us a...

- Matt Tietze, GOOGLE

Jorge and Percy helped with the purchase of my CR-V. Amazing experience and great service across the board! I'm very please and happy with my decision. My next upgrade will be the Honda Pilot. Percy I will be coming to see you! Thank you again Herson Honda!!!!

- Temiko Risby, GOOGLE

Respond quickly

- GuruCY275, CARGURUS

Kevin Murphy and Brian Rivas made the entire purchasing process so easy and enjoyable! I was in and out in around an hour and a half. I recently leased my wife a new Telluride 2 months ago from another dealership in the area, and the process was the opposite of what I experienced buying my E-Niro...

- Greg Schwartz, GOOGLE

I had a great experience working with Edgar Fuentes. He was kind and professional and was willing to answer questions and work with me as I purchased my first car. I highly recommend Hersons Kia and ask for Edgar.

- Jennifer DeBalso, GOOGLE

Bought new Kia from here. Amazing service and great experience with my new car.

- priyank shah, GOOGLE

Edgar was great. He took his time to show me all the features the car had to offer and was able to answer all the questions I had.

- Stephanie Plumb, GOOGLE

The car buying experience is often frustrating with deliberately confusing ways of luring the buyer in without telling them what the bottom line is, even when they ask, or in the case of Kia and Hyundai, quoting an MSRP that has the freight and factory add-ons in it (if you look at the sticker),...

- David Stewart, GOOGLE

I came into the dealership to get it in my tires. After getting it filled, the brought it back and I saw nail it the back passenger tire. They took care of it with no issues at no charge. They were extremely friendly and gave no issues. Mark in the service department and the General sales manager...

- KJ, DEALERRATER

In the past 18 months our family has purchased 3 vehicles from Herson"s Kia. Two new Kia Niro PHEVs and one used CRV. Mr. Ken Mitchell has been a courteous and knowledgeable lead with each purchase. Given all the new features of the PHEVs, Mr. Mitchell has been a walking encyclopedia in our...

- J C, GOOGLE

I really didn't like buying cars That changed today My experience was FANTASTIC! They could not have been nicer And they really know their product They answered all of my questions and where not afraid to give opinions when asked

- BRUCE YAFFE, GOOGLE

Great experience at Herson's - had printed financial details agreed upon and needed to wait for the car to come in. Once it came in there were no adjustments or increases to rates. The salesperson (Ralph), Sales Director (Kevin), and Finance Manager (Chris) were all really great to work with. They...

- Thomas Cincotta, GOOGLE

Nice hospitality. I came in ti see a Rav4 and ended up concidering a used CR-V. The staff was over all nice. We ultimatly could not agree on a price so I ended up not taking the car. I worked with Bryan and he called several times to see how my car search was going. Over all polite and while still...

- Yisel Cintora Vega, GOOGLE

Very helpful - pleasant customer service. Still in communication but so far all good.

- CARGURUS

The guy who take care of me was very nice

- CARGURUS

Had great experience yesterday at herson Kia thanks to Mr Max Delgado who made possible the deal made was reasonable for both parties I would definitely recommend this dealership

- Alan Araujo, GOOGLE

The picture explains it all we are going to win this Kia!

- Shannon Roundtree, GOOGLE

Mark Griffin from service front office is great and very friendly. Managed to solve the issue efficiently. Thanks!

- Bakhtiyar S. Mammadov, GOOGLE

I had a great experience purchasing my Kia Sportage at Herson's Kia last weekend. I entered the store frustrated from my experiences at other dealerships, and Ralph showed compassion and a diligence to help me find a car I'm going to love, at a price within my budget. As soon as I finished my test...

- David Fenigstein, GOOGLE

I had best car buying experience ever at Herson's Kia. Thanks to Jorge Cuevas and Kevin Murphy. Jorge is very politely, friendly, and humbly help me & my wife for purchasing processing. In addition, he answered all my questions promptly and smoothly did all deal process through email. Jorge is very...

- Seokjoo Kwon, GOOGLE
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